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FAQs

Frequently Asked Questions

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What materials are your bags made from?

Our bags are crafted from premium, ethically sourced materials — including fine leathers and luxury fabrics — ensuring exceptional quality and lasting beauty.

2. How can I care for my bag to keep it looking new?

We recommend storing your bag in its dust cover, avoiding direct sunlight or moisture, and cleaning it gently with a soft cloth to preserve its natural texture and color.

3. What is your return and exchange policy?

If you’re not completely satisfied, you may return or exchange your purchase within 30 days, provided the item remains unused and in its original packaging.

4. Do you offer international shipping?

Yes, we proudly deliver worldwide. Shipping times and costs may vary by region, and you’ll receive tracking details once your order is dispatched.

5. Are your products covered by a warranty?

Absolutely. Every product comes with a 12-month warranty that covers manufacturing defects — because true luxury should last.

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